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We Were Recently Featured in the Montgomery News in an Article Entitled, “Basement Waterproofing Specialists Finds Success With Old Family Values.”
We were thrilled to be recognized for doing what we do best, serving you! We often tell our customers, “we treat your home like it is our own.” While some might write that off as a marketing gimmick, it’s actually quite true.
A General Manager Ken Klinger explained in the article:
When I started out, the simple management tool that I learned from my father and grandfather was, ‘If this was your house, how would you take care of it?’
What’s interesting is, people call a lot of the time and they are not sure what their problems are. Any one of our guys will go in and honestly pretend it’s their house. They do a full inspection, inside and outside, and they determine what they feel the customer needs.
We don’t try to sell them anything. It’s about determining what they actually need.
When you communicate that to a customer, they realize you are not talking at them, you are working with them, and that is really important.
The article goes on to talk about the many different services we perform for you:
A majority of waterproofing companies specialize in just one form of waterproofing…
“We have 13 different levels of waterproofing systems, which are customized to a particular job. These water management systems can be installed both inside and outside foundation repair whereas most of our residential competition does only one type of waterproofing system and foundation repair and it’s always inside.
Isn’t it much better to perform the type of waterproofing that you, specifically need, rather than just providing a one size fits all approach?
You benefit because the solution matches your problem…not someone else’s. This saves you time, money, and ultimately, a lot of headaches when the wrong solution only makes your problem worse!